Marketing and Admissions

Audra West

Director of Marketing and Communications

Audra West is a highly successful marketing and communications professional with over two decades of experience in the entertainment and healthcare industries. Throughout her career, she has excelled in business relations, media consulting, and brand development, with particular strengths in creating brands and delivering quality services.

Audra is highly motivated to help those who struggle with trauma, addiction, and mental health challenges. As the Director of Marketing and Communications at The Guest House Ocala, she has built and developed a highly recognized and respected brand in the mental health and addiction treatment industry, implementing successful marketing strategies and bringing groundbreaking ideas into the public sphere.

Audra has also worked closely with Dr. Marc Boff, Director of Sports Medicine of NBC's "The Biggest Loser," to develop a world-class Health and Wellness Program, showcasing her dedication to bringing wellness and treatment to individuals who demand privacy and anonymity.

As a skilled marketer and communicator, Audra has a proven track record of developing and executing successful marketing strategies to raise awareness of services and expand outreach efforts. Her exceptional communication and interpersonal skills, attention to detail, and passion for helping others make her a valuable asset to any team looking to create or expand their brand and bring services to the public.

In addition to her professional achievements, Audra is a dedicated mother who has turned her own experience with a high-risk pregnancy into an effective campaign to support her local women's and children's healthcare providers. She works with local charities to raise financial support and awareness for those in need of the best medical care possible in her community.

Audra's impressive skills and passion for making a difference in people's lives make her an asset to any organization.

Remembering: Adam McLean, Psy.D.

Chief Psychologist and National Clinical Liaison Officer

Adam McLean unexpectedly passed away in March of 2025. We were honored that Adam served as our Chief Psychologist and National Clinical Liaison Officer and most importantly, our dear friend.  Words cannot express our deep love for Adam and his family.  

Upon receiving a Doctorate in Clinical Psychology from California University, Dr. McLean continued to be involved in research activities in the areas of positive psychology, trauma, and addiction as evidenced by working with clients and their families by providing them with evidence-based tools and resources to help them understand the dynamics behind addiction and trauma.

Adam’s clinical career began in Northern Arizona in the non-profit community mental health sector. He assisted in development of a long-term extended care program that combined outdoor adventure therapy with traditional treatment modalities and has also created a long-term treatment center for young adults focusing on substance use disorders and collegiate recovery.

Adam’s passion, education, and experience will never be forgotten. He personally helped hundreds of families get their loved ones into treatment.  Adam’s love for his son, his family and his community continues to be felt today.

Please contact our admissions team at 855-449-7694 with any questions related to business development at The Guest House.

Lauren Millner, MSW

Director of Clinical Outreach

Lauren Millner, MSW has an extensive background in mental health, fundraising and event planning, including organizing and implementing large events for some of today’s most critical causes, such as ending homelessness, challenging the stigma of mental illness, and supporting women’s rights. She received her Master’s Degree in Social Work at Temple University and her undergraduate degree in Psychology and Spanish at Drew University, and has spent the past ten years of her career helping people find and access the best treatment available for their mental health concerns. Lauren believes that “reaching out for help is one of the most courageous acts we can do as humans, and it is a true honor to be able to offer support during some of these most vulnerable times”.

Lauren has experienced the transformational power of connection, community, compassion, and vulnerability, both personally and professionally. She is a fierce advocate for her clients and her goal is for others to also benefit from comprehensive treatment that improves their quality of life.

Lauren lives in New Jersey with her husband, stepson and three dogs. Rocky, Lauren’s Certified Therapy Dog, visits schools and mental health facilities offering his calming presence to those who need his support. In her spare time, Lauren can often be seen walking her pups in town to the local farmer’s market, while visiting some of the shops along the way so the dogs can get their special treats. She also enjoys family outings and adventures, especially with her husband, stepson, and twin nephews.
Lauren is honored to become part of the Guest House team!

Heather Johnson

South Eastern Regional Director of Business Development and Clinical Relations

Heather began working in the mental health field in 1997. After obtaining a bachelor's degree in psychology she worked for a non-profit psychiatric facility for several years. In 2012 Heather transitioned into working with those treating Substance Use Disorders and began her career in the business development/admissions sector of the treatment industry.

She has a passion for helping others as evidenced by her unwavering integrity and dedication to their well-being. Heather has spent the last 12 years collaborating with others in providing the best resources and placement possible for clients.

Heather is currently finishing her master's in clinical Mental Health Counseling and has recently been trained in EMDR. She finds a strong sense of purpose in helping those struggling with mental health/substance use disorders.

Jessica Pardee

Director of Admissions

Jessica has been working in admissions for residential treatment since 2008. She is a native of South Florida and attended Florida International University for the completion of her associate’s degree in business. She excels in customer service and sales, but her particular strengths lie in her own experiences with recovery -- at The Guest House, her personal story lends hope, compassion and a deep understanding of trauma to her work. She is especially passionate about guiding young women to treatment.

She leads our admissions team with patience, care and positivity and makes our intake process smooth and as easy as possible for our clients and their families. She is an advocate for each of our clients, and indeed for everyone who calls us seeking help -- she never gives up on a caller and will help place individuals in other programs if ours are not appropriate for them. She is excited to be a part of The Guest House team because she believes strongly in health and wellness solutions and that healing from childhood trauma is always possible with the right care. Jessica is a shining example of the compassion and professionalism of our team and is always ready to welcome each guest into their personalized treatment program with us.