Luann comes to the Guest House from a nationally renowned treatment facility with over 10 years of experience working with those suffering from substance abuse, trauma, and mental health. She is in recovery herself and feels privileged to lend her expertise and experience to her role as a case manager, Luann is dedicated to ensuring that every guest receives the proper services throughout their stay.
As a part of the treatment team she works collaboratively with each guest’s primary therapist, outside referral source and family as appropriate. Individually, she works with each guest to complete a full case management assessment to determine their needs during their stay, upon discharge, and monitors progress during their stay. Additional services include legal case management and working with the courts and probation offices, disability matters, linkage to outside ancillary and recovery services.
When the time comes time to leave our program, Luann ensures that everyone is still able to feel safe and well as they return to their daily lives by working with each guest to build a healthy and safe discharge plan. These services may include finding providers closer to home, coordinating care at the Guest House with previous providers, referral sources and/or recommending providers in new fields. Like so many members of our team, Luann is passionate about empowering our clients and welcoming them without judgement or exclusion.